Privacy policy

Website enquiries

When you complete a form, we receive the information you provide: your name, contact details, company name, selected services and message. You may also specify your preferred contact method and time.

Your enquiry may include limited information about the page, service, concept or campaign that brought you to us. This helps us understand the context of your request.

We use this information to reply, arrange a conversation, prepare a proposal and analyse enquiries to improve our services. We also process limited technical information to protect the form against spam and duplicate submissions.

Contact details provided in enquiries are not used for marketing emails without separate consent.

Services we use

We use Cloudflare services to operate the website and transmit enquiries, and Google Workspace for email. These providers process information as part of their respective services.

With your consent, Google Analytics also receives information about your use of the website.

We do not sell your personal data.

Optional analytics

Google Analytics helps us understand which pages and services interest visitors, how they use the available contact options and whether they successfully submit an enquiry.

Analytics may cover visited pages, referral sources, browser and device types, interactions with website elements, categories of form errors and confirmation that an enquiry was received.

Your name, contact details and message text are not sent to analytics. Advertising features and ad personalisation are disabled.

If you decline analytics or make no choice, Google Analytics will not load. Contact forms and the website’s essential functions will remain available.

Your choice and data retention

Your analytics choice is saved in your browser for 180 days. You can change it at any time through “Analytics settings.” If your browser cannot save your choice, it will apply only to the current page.

After consent, analytics cookies are used with a configured lifetime of up to 180 days. Some cookies may be renewed while you use the website; your browser may remove them sooner.

To associate navigation between pages with an enquiry, the website also temporarily stores labels for the most recently selected contact button, service and concept in your browser tab after consent. This context is used for up to 30 minutes without another relevant interaction and is deleted when you withdraw consent. It does not contain form-field contents.

Enquiries and correspondence are retained while needed to respond, discuss the project and analyse enquiries, but no longer than 24 months after the last contact. If we continue working together or longer retention is legally necessary, relevant records are retained for the period needed to fulfil those obligations.

Technical records used to protect the form remain valid for up to 24 hours; expired records are removed during automatic cleanup.

Google Analytics event data retention is configured for 2 months and user data retention for 14 months, with renewal following new activity. Aggregate statistical reports may be retained longer.

Withdrawing consent stops further analytics collection but does not automatically delete information Google has already received.

How Google uses information from sites that use its services

Your rights

You can contact us to request access to, correction or deletion of your personal data, and exercise other rights available under applicable law. You can also lodge a complaint with the competent data protection authority.

For requests concerning your data, email hello@givsite.com .